Is Duel.com licensed and is it available in your region?

Let’s start this Duel.com review by looking at its licensing information, ownership details, and availability. Duel.com displays licensing information from the Autonomous Island of Anjouan, Union of Comoros. It has a registered address in the Caribbean and is entered on the Anjouan Gaming Register.

Due to licensing and regulatory restrictions in different countries, Duel.com is not available globally. At the moment, it’s unavailable in more than 25 countries including the UK, Australia, the US, Germany, Netherlands, France and many nations in the Middle East and Africa. This could change at any time as regulations shift so it's worth checking the specifics before you try to sign up. You should also note that using a VPN is not permitted to access Duel.com.

Usability and mobile experience at Duel.com

With such a different and unique mission, it must have been difficult to design Duel.com with the correct balance of information and visual appeal. However, in general, we feel Duel.com has done a good job of this. The main homepage has a pared back, navy blue color scheme that makes it easy to identify pertinent details without becoming distracted by brighter colors or graphics.

There’s no Duel.com app (watch out for a similarly named app on the App Store which isn’t related) but that doesn’t impact your experience if you’re playing on a mobile. Games load instantly, and the menu and site features are adapted to be easy to reach with minimal scrolling.

What games are available in the Duel.com lobby?

Explore the exciting Duel.com game library

Find Duel.com live table games and more to enjoy

The games at Duel.com are one of the main reasons why this site has been gaining attention, especially its collection of Original games, some of which have an RTP rate of 99% or even 100%. Does this mean you win every single time? No, the extremely high RTP model breaks down into a system where you have a 50/50 chance of winning or losing each round or spin. Compared to the 30%-40% chance of winning in games with even a 99+% RTP, this really makes Duel.com stand out.

Duel.com sportsbook overview

Enjoy live betting at Duel.com

Play with Duel.com while on the move

The focus at Duel.com appears to be on casino games but the sportsbook is very solid. The coverage is among the best we’ve seen and covers global events from soccer, basketball, American football, tennis and more than thirty other sports. While digging a little deeper for this Duel.com review, we were also impressed to see some lesser known options such as volleyball, MMA and handball well represented. There’s also a selection of esports covering e-versions of tennis, soccer and tennis plus Valorant, League of Legends, Rocket League, Call of Duty and more.

Similarly, there’s a wide choice of bet types that would put more established sportsbooks to shame. As well as standard moneylines, you can wager on totals, head-to-heads and some props. You can also create more complex options using the bet builder or by adding handicaps.

Live betting and strong odds

The live tab in the Duel.com sportsbook shows you the in-play action across all sports, which is helpful if you want to browse. You can also use the star symbol to favorite your top sports to go there instantly and see live events. Quick bet mode allows you to make one click wagers, which is very helpful for players looking for extra convenience.

As you’d expect, Duel.com looks to impress with odds that are very strong against the rest of the market. They’re also instantly updated as the action progresses and the strong technical performance of the site means that you never need to worry about a frozen bet slip making you miss out.

Customer support at Duel.com - round the clock live chat and email

Duel.com has a majorly relaxed vibe and that’s evident in aspects of their customer support too. The live chat tool, as well as being easy to access and available at any time, was very much ‘chat’ based. There’s no major formality or stuffiness and you’ll simply get a quick response to your query.

As well as the live chat, you can use the email support address (hey@duel.com) to get in touch with the team. Depending on the complexity of your query, you’re likely to receive a response within a few hours, although it could take up to 48 hours for more complicated requests.

Social media support

Interestingly, the Duel.com Discord channel can also be a good resource for information and support. Ossi “Monarch” Ketola, the Finnish poker player and founder of Duel.com we mentioned above has stated that he traverses the Duel Discord channel to see the common issues that players are experiencing and he’ll often post a response. The Discord channel is also a useful space to see new information.

New players should also be sure to check out the site's FAQ for a quick breakdown of using Duel.com and solutions to common issues.

Payments at Duel.com - crypto and non-crypto options supported

Duel.com supports an impressive array of cryptocurrencies, more than 15 altogether. As well as the better known altcoins such as Bitcoin, Ethereum and Litecoin, you’ll find cryptocurrencies such as Avalanche, Toncoin, and Hedera Hashgraph. This mix should ensure that all crypto fans find a suitable payment option. It also means that both beginners to crypto as well as those with more experience are equally welcome.

Of course, as a crypto first brand, just as we found during our Blockbet review, deposits and withdrawals are 100% instant and there are no minimum or maximum limits. There are also no fees attached.

If you don’t hold any crypto, that’s no issue at Duel.com. You can use Swapped to directly buy cryptocurrencies using a range of payment methods such as Google Pay, Apple Pay and debit cards. This service is ideal for those who aren’t familiar with the crypto system and don’t want to worry about separate crypto wallets. Just bear in mind that there may be fees attached to using this method and you might get less preferential rates when using an exchange service.

Player rewards at Duel.com

Duel.com sets out a clear statement of intent that bonuses and promotions are not part of the setup. Therefore, you won’t find a traditional Duel.com bonus offer for new players or an ongoing loyalty program. However, that doesn't mean that members won’t receive any rewards for playing and engaging with the site.

Affiliate program

The main reward available at Duel.com is the affiliate program, which rewards all players when they refer new players. This program appears to be open for everyone, whether you want to refer friends and family only or share the links with your followers on social media. Plus, every one receives the same commission amount per referral.

Rather than offering a set reward when new players join, the referral system delivers a lifetime rakeback based on play. The rates vary by game or sport but more than five million dollars has already been distributed to affiliates. At the moment, there’s some information lacking on this program - it’s not clear how you track referrals for example - but Duel.com has made it clear that they have big long term plans for referrals.

Leaderboard contests

Duel.com emphasizes the player community and, to help foster this, runs fun leaderboard contests where members can play selected games to win a share of a larger prize pool. Every spin helps to build points which give you a position on the leaderboard. Those in the top leaderboard positions when the contest ends will grab a portion of the prize pot, with prizes becoming proportionally smaller as you reach the lower ranked positions. But, to be fair, the players in position 100 are still able to win $25.

There’s a daily version of the leaderboard contest, with a prize pool of $25,000, plus a monthly edition with a prize pool of $500,000.

Safety and security - is Duel.com a legit choice for your gaming?

As a crypto-focused casino and sportsbook, Duel.com cuts out a lot of the safety concerns players might have about making financial transactions. But, how does it measure up in terms of general security and reliability?

When you join Duel.com, you’ll be asked to provide information to confirm that you meet the minimum age requirement and that your location is accepted under the site’s terms. To keep this personal data safe, Duel.com employs encryption services and trusted third party systems, such as Checkin.com, a globally recognised provider of identity verification services. These are useful security signals, though you should still review the privacy policy, verification rules, and terms before signing up.

Summary of our Duel.com review

Duel is a brand looking to reinvent traditional gaming spaces and that’s going to take a bit of time. Other Duel.com reviews have mentioned a few teething issues which is understandable for a new site. The referral program is a good example of this. Although the site has been up and running for under a year, the affiliate program has already made payments of more than $5 million to eligible players. However, there’s no formal directive about how the program will evolve so we’ll have to wait and see.

Some of the language and rhetoric used at Duel.com might put a few people off but it’s clear that this is a brand that wants to be welcoming to everyone. This can be seen by the wide choice of cryptocurrencies, as well as the option to buy crypto using an exchange. There’s a massive choice of games and themes, features and gaming mechanics are all diverse enough to provide a space for polar opposite players.

Duel.com is a young site and has big dreams for the future. Just what shape these will take hasn’t been decided yet, but it’s clear that players will be at the heart of everything they do. Learn more about Duel.com, and its one-of-a-kind mission, by clicking on our links here to go to the site.

Duel.com review FAQs