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Frequently Asked Questions

How can I connect my wallet to CoinStats?

There is a step-by-step guide that details the connection process, highlighting any specific requirements. For most of the time wallets are auto-connected or just require your wallet address to be entered manually. If the instructions are missing or not helping you can contact support to help with connection.

Can I track my DeFi position and NFT assets through connected wallets?

Yes, CoinStats supports tracking DeFi protocols and NFTs. Ensure your connected wallet interacts with supported blockchains and DeFi protocols. Your NFTs and DeFi assets should automatically appear within your portfolio on CoinStats.

Is my personal information and asset data secure with CoinStats integrations?

CoinStats prioritizes the security of your personal information and asset data. With advanced security measures in place, you can rest assured that your data is handled with the utmost care and protection during any integration process.

Are my assets safe when connecting my accounts to CoinStats?

Yes, your assets are safe when connecting your accounts to CoinStats. We ensure the safety of your funds by obtaining read-only access, which allows us to display your balances and transactions without having the authority to conduct any transactions or make changes to your account. We employ advanced and up-to-date security measures to protect your data and maintain the highest level of safety. Your trust in our service is invaluable, and we are dedicated to upholding the safety and confidentiality of your information at all times.

Is there a limit to the number of Wallets I can integrate?

Yes, the number of portfolios you can integrate with CoinStats depends on the plan you are subscribed to. CoinStats offers a variety of plans, including a free plan, each designed to meet different user needs and preferences. The limits on the number of accounts you can connect vary by plan. To find the plan that best suits your needs and to view the specific limits associated with each, please visit our pricing page. Here, you can compare the features and limits of each plan to ensure you choose the one that's right for you.

What should I do if I encounter an error during the connection process?

Guidance on troubleshooting common issues and contacting support for more complex problems would be helpful here, potentially including an FAQ subsection on error codes or integration challenges.

How often does CoinStats update my portfolio data?

CoinStats continuously syncs your portfolio data to ensure that you have the most up-to-date information. This allows you to monitor your investments in real-time, or as close to it as possible. There might be certain limitations for each pricing plan.

Which other wallets are currently supported for integration?

CoinStats supports most of the popular wallets and over 100 blockchains, full list can be found in our integrations page. Connection to wallet apps either automatically by autoconnect or manually by adding the wallet address.