MTN Partners with Accenture and Genesys to Revolutionize Customer Care Through Advanced AI
In a transformative move aimed at elevating customer experience, MTN, Africa’s leading telecommunications service provider, has joined forces with global consulting firm Accenture and customer experience solutions provider Genesys. This strategic partnership seeks to redefine customer care for MTN’s vast subscriber base by harnessing cutting-edge AI capabilities and cloud-native solutions to drive innovation and operational ... Read more
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