PLEASE DO NOT USE BINANCE P2P SERVICE! If you care about your MONEY!

Binance P2P Appeal Nightmare (Case ID #160033659) – 11+ Days of Delays, Buyer Not Cooperating, No Resolution

I want to share my experience with a Binance P2P appeal because honestly this has gone way beyond normal.

I’m the seller in a transaction where the buyer failed to follow the payment instructions.

Even in the chat, he showed confusion about where he actually sent the money.

Despite this being clearly the buyer’s mistake, he immediately opened an appeal.

Now here’s where things start going wrong.

This case has been ongoing for more than 11 days, and instead of reaching a resolution, it has turned into an endless delay loop.

The buyer has repeatedly failed to provide proper evidence. Binance support specifically asked for video proof showing the chargeback status, including full transaction details and confirmation from the bank.

Instead of providing that, the buyer keeps sending irrelevant things like screenshots of the chargeback request, random transaction videos, or even WhatsApp messages that don’t show anything useful.

Even worse, he keeps sending the same type of proof again and again, multiple times, without actually meeting the requirements.

Despite this, Binance support keeps giving him more time.

What makes it more frustrating is that support themselves acknowledged at one point that the buyer made a mistake and sent funds to the wrong account.

They also repeatedly warned him to provide proper evidence and even issued “last warnings.”

But those warnings are never enforced.

Every time the deadline is reached, the buyer replies at the last moment with incomplete or irrelevant information, and instead of taking action, the case just gets extended again.

Another major issue is the reliance on the “chargeback” process. Support keeps saying to wait for the buyer’s bank to process it. However, banks typically take a maximum of around 72 hours for this kind of request.

We are well beyond that timeframe, and there is still no proper update, yet the case is still being delayed based on this.

At this point, it feels like the case is stuck in a loop:

wait → buyer sends weak proof → support extends → repeat.

On my side, I have already submitted all required evidence and have been actively responding throughout the entire process. Support even confirmed that there is no pending action required from me.

Yet somehow, the case is still not being resolved.

There have also been clear inconsistencies from support. At one point, they claimed no updates were received from either side, which is simply not true. In another instance, they sent a message meant for the buyer to me by mistake, which shows a lack of proper case handling.

This is not just frustrating—it raises serious concerns about how P2P appeals are managed:

-Lack of strict enforcement of evidence requirements

-Continuous extensions without accountability

-Poor coordination between support agents

-No clear resolution timeline

At this stage, it feels like as long as the buyer keeps replying with anything, no matter how irrelevant, the case will never end.

Has anyone else experienced something like this with Binance P2P?

Because right now it feels like the process is more about delaying decisions than actually resolving disputes fairly.

If anyone has advice on how to escalate this or push for a final decision, I’d really appreciate it