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CoinBase scammed me... Funds stuck on account.

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Nearly 1-2 months ago I tried adding my bank account by doing a SEPA payment, but CoinBase denied verifying my account, but still verify that they actually received the payment. The payment was reversed, but I was not verified. I tried again, same issue. Then I contacted support and they requested me to do it once again and include the reference number. Once again, payment succesful, but they did not verify my account. Then they requested ID verification, although I am already verified by passport. I sent in my drivers license front and back, in addition with my bank statements, and once again they denied. Then they requested a selfie of me holding a paper saying "For CoinBase Trading" and the date, which I then did. Once again denied. Then they requested ID documents on a secure platform owned by themselves, and then my ID was verified.

However, my account has been disabled for deposits on their platform, and I am required to have a verified bank account linked in order to withdraw my funds. They suggested withdrawing by Debit card, but my card provider does not offer what they call "Instant withdrawal". The last e-mail I received said I am locked from doing any deposits, whereas I am more than welcome to buy Bitcoins through my Creditcard, what a fucking joke.

They obviously have enough evidence of my bank statements, my drivers license, my passport, and my bank account linking to the same name. My account has 2FA, and the funds are obtained from legitimately selling a website. Their Legal page is not of much help, as it is only for US states, whereas they are operating on European ground.

Due to their bs. I unfortunately had to drop out of my education as I was required to buy a laptop with high specs, and the funds I had on Coinbase was going towards this....

tldr; I have waited for over 1-2 months, CoinBase has locked me from doing deposits. A deposit is required to add a bank account, and they will not manually pay out my funds. Debit card withdrawal is not available as my card provider does not offer "instant withdrawal", and they refuse to verify my bank account, although they have received the deposits and confirmed it in our emails. Coinbase has resulted in me dropping out of my education, as the funds were going towards a laptop required for continuing the studies.

Does anyone have an idea as for what I can do legally as an European customer on their platform, requesting my fiat funds to be paid to my bank account.

submitted by /u/LeCowboy2020
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