Dubai Electricity and Water Authority Launch ‘DEWAVerse’ Platform

• DEWA becomes the first local government body to launch its platform on the metaverse.
• At the Digital Transformation Steering Committee Meeting, DEWA reviewed seven projects using metaverse.
• Additionally, Gitex Global will be introducing X-Verse to curate immersive metaverse journeys.

Dubai Electricity and Water Authority (DEWA) becomes the first local government body to launch its ‘DEWAVerse’ platform on the metaverse. The metaverse platform will provide services to DEWA customers, employees, and members of society.

.@DEWAOfficial launches DEWAVerse platform on Metaverse and became the 1st local government organisation to launch its platform on the Metaverse to provide its services to customers, employees, and members of the society. https://t.co/FEfahSIuXB pic.twitter.com/NfRHYCIjyx

— Dubai Media Office (@DXBMediaOffice) October 9, 2022

During DEWA’s Digital Transformation Steering Committee Meeting, the authorities reviewed seven projects using the metaverse technology. It includes a customer service center, which will enable consumers to communicate with agents to resolve queries and complete transactions in the metaverse.

Concurrently, the other features of the metaverse platform include DEWA Workplace and DEWA Future Lab. With DEWA Workplace, users will be able to travel around the DEWA buildings and hold meetings in the virtual world. Users of DEWA Future Lab can host brainstorming sessions, discuss issues, and come up with the best solutions utilizing innovative tools in a virtual environment.

The Managing Director and CEO of DEWA, Saeed M. Al Tayer, commented:

At DEWA, we strive to enhance our use of the Fourth Industrial Revolution technologies, including the metaverse, which is a key pillar and a new method of work in all vital sectors, to harness this technology to find new opportunities and provide innovative solutions that accelerate growth to enhance Dubai’s position regionally and globally.

Additionally, the metaverse platform is set to take over Gitex Global which will be open to the public from today (October 10) until Friday, October 14. The Gitex event will be introducing X-Verse, a metaverse platform built on Solana, to curate one of the world’s most immersive metaverse journeys that can help boost the UAE’s digital economy’s contribution to the GDP from 11.7% to over 20% in the next 10 years.

Journey through the world premiere of @weareMCHGlobal Global's Arcadia! Everyone has a story to tell, how will you share your message?

Don't miss out on #XVERSE, in collaboration with #Decentraland, beside multi-storey car parking at #GITEXGLOBAL! pic.twitter.com/vVXzuciuPZ

— GITEX GLOBAL (@GITEX_GLOBAL) October 5, 2022

Telecommunication conglomerate e& and Dubai Airport Freezone will also be unfolding their metaverse strategies at the event and join the bandwagon with Emirates airline and DP World.

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