Bybit Swiftly Resolves Apple ID Glitch, Protects Users’ $100K Account Funds

• Bybit fixed an Apple ID glitch, securing a user’s $100K after an influencer alert.
• Influencer alert helped Bybit quickly fix a user’s KYC issue, protecting account funds.
• Bybit confirmed that no funds were lost in the isolated Apple ID verification glitch.

Cryptocurrency exchange Bybit resolved a technical error on Apple ID login that limits the ability to withdraw funds from some accounts. A post from the Bybit China team on X stated that the issue specifically affected KYC verification for a single user.  The user could not complete know-your-client because of a problem exclusive to Apple ID login.

我们注意到，近日有媒体报道一位用户在使用 Apple ID 登录 Bybit 平台时，因 KYC 认证异常而导致提币受限。对此，Bybit 团队高度重视，并已在第一时间采取响应与处理措施。

在用户提交反馈后，Bybit 团队0分钟响应，包括 COO Helen、客服负责人、风控负责人、华语负责人…

— Bybit 华语 (@Bybit_ZH) May 18, 2025

After receiving feedback about this issue, the company reacted promptly and responded fully. Multiple departments, including the exchange’s executive team, were inv…

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