Mercado Bitcoin begins post-hack reopening without a timeline for withdrawals

Customers can view their pre-hack balances as access returns in phases. The exchange has yet to say when withdrawals will resume.

Crypto exchange Mercado Bitcoin began restoring read-only access to customer accounts in phases on Monday, a week after attackers drained an estimated $49 million from the platform. The exchange has yet to say when customers will be able to withdraw funds.

A Mercado Bitcoin spokesperson told Cointelegraph that access would begin at 19:00 UTC, with all accounts expected to be viewable by 21:00 UTC. Customers will be able to see their holdings as they stood on Nov. 2, the day of the hack.

In a video posted to the exchange’s X account, Fabricio Tota, vice president of new business, said Mercado Bitcoin hoped read-only access would reassure customers that their assets were still recorded on the platform.

Read more